Customer Service

Track customer interactions in one centralized system to improve response times, monitor service levels, and identify customer preferences. Streamline customer service processes with automated workflows, customizable dashboards, and real-time analytics.

Create customer profiles

Automate customer service processes

Integrate customer service with other departments

Assign customer service tasks to team members

Monitor customer service performance

Track customer service interactions

Implement email helpdesk

Enable chat widget

Set up ticketing system

Monitor customer service KPIs

Deskera Customer Service for your business

With Deskera, you can provide timely and effective customer service with an automated ticketing system that allows customers to submit requests and track progress. You can provide access to an email helpdesk which allows customers to get their questions answered in a timely manner, or you can add a chat widget to your website to provide your customers with real-time assistance. Deskera ERP provides you with the tools to ensure that your customers get the best customer service experience possible. Quickly, efficiently, and easily.