Back Orders
Allow your customers to purchase items when you don’t have inventory on hand. Never miss an opportunity for a sale.
Talk to Our Experts
What is Backorders
When you receive an order from your customer, and you do not have enough stock to fulfill it. The system alerts you. You can then create an order for the shortfall (This is called a Backorder). When the goods are received, the system will alert you that now you can fulfill the customer's original order.
Talk to Our Experts
No More Delayed Shipments
What does a customer want? He wants his goods to be delivered in full and on time (DIFOT). So what happens when you have a backorder? The system will alert you that you do not have enough stock and will ask you if you want to place a backorder. By knowing if you have enough quantity for the order, you can help maintain and guide the customer's expectations for DIFOT.
Talk to Our Experts
Auto Creation of Your Backorder
You no longer need to worry if you have the right product or quantity when creating the purchase order (backorder). The system will auto-populate based on the remaining shortfall quantity and the correct product for the creation of the purchase order.
Talk to Our Experts
See Your Backorders at a Glance
There is a package icon shown next to the fulfillment column in the Sell records screen, allowing you to differentiate which Invoice or Quotation is a backorder at a glance. Saving you time and effort when you try to locate your backorder or wish to see how many you have.
Talk to Our Experts
Email Backorder Invoices or Quotes to Customers
After creating your quotation or invoice, you can send it immediately to your customer via email saving you time and effort. You do not have to download the template and or make sure you send it to the right customer. The system knows through contacts the customer email and, when selecting the quotation or invoice, the template is attached to the email.
Talk to Our Experts
Get Alerted When It Is Time to Deliver
You will get an email as soon as the purchase orders shortfall quantity has been received in the system. You can now deliver the product to the customer. By knowing when you receive the shortfall quantity will increase the likelihood of delivery in full and on time.
Talk to Our Experts
Stock Quantity in Real Time
The system will automatically post the quantity in as soon as you receive it, allowing you to have realtime information on your stock levels and when you will be able to deliver.
Talk to Our Experts
What our Customers Say About Us
Whatever your business
size, Deskera enables you to
simplify operations across
business functions. Here's
what our customers say
about us.
Enterprise
Frequently Asked Questions
Does Deskera notify me that I need to place a backorder?
Can I choose which vendor/supplier to select for the backorder?
How will I know my sales order is ready to be fulfilled after creating a backorder?
Can I send goods directly to the customer from the supplier if I don't have the stock?
Run Your Business With Deskera
Talk to Our Experts