It has come to our attention that a phishing scam is targeting users by impersonating communications from Deskera.com. Cybercriminals are using deceptive emails, messages, and websites that appear to be from Deskera in an attempt to trick recipients into divulging sensitive information. To help you stay protected, we’ve put together this guide on how to recognize and avoid these scams.
What’s Happening?
Phishing scams are designed to steal your personal or financial data by pretending to be a trustworthy entity. In this case, fraudsters are mimicking Deskera’s branding and communication style to lure you into:
- Clicking malicious links
- Downloading harmful attachments
- Providing sensitive details such as login credentials or financial information
By capitalizing on Deskera’s reputable name, these scammers hope to bypass your natural skepticism. It’s crucial to know how to distinguish genuine Deskera communications from fraudulent ones.
How to Identify Fake Deskera Communications
Here are some red flags to watch for:
1. Suspicious Sender Email Addresses:
Always verify the sender’s email address. Genuine emails from Deskera will come from an official Deskera domain (e.g., @deskera.com). Be cautious of addresses that mimic the official domain with slight variations or unusual characters.
2. Generic Greetings and Urgent Language:
Legitimate messages from Deskera will typically address you by your name and maintain a professional tone. Emails that use generic greetings like “Dear Customer” or that pressure you to act immediately (e.g., “Your account will be suspended unless you verify your details now”) are likely fraudulent.
3. Unexpected Attachments or Links:
Hover over links without clicking to see if the URL directs you to a secure and official Deskera website. If an attachment or link seems out of place, it’s best to err on the side of caution.
4. Requests for Personal Information:
Deskera will never ask for sensitive information such as passwords, bank details, or personal identification numbers via email. If you’re prompted to provide such information, do not comply.
Steps to Protect Yourself
1. Verify Directly:
If you receive a suspicious email or message claiming to be from Deskera, contact Deskera’s support team through our official website (https://www.deskera.com) or known support channels to confirm its authenticity.
2. Keep Your Software Updated:
Ensure that your operating system, antivirus software, and other security measures are current. This helps protect you against the latest cyber threats.
3. Educate and Share:
Stay informed about phishing scams and share these tips with colleagues, friends, and family members. The more people who know how to spot a scam, the safer everyone will be.
4. Report Suspicious Activity:
If you believe you’ve received a phishing email or encountered a fraudulent Deskera-related website, report it to Deskera’s official support immediately. This helps protect other users from falling victim.